User Experience

Information Architecture

A website provides information to rushed, multi-tasking people, who all have different expectations and needs. Navigation must accommodate people: be clear to browse services, simple to purchase products, or encourage volunteers to sign up.

Gravity Works reviews existing text and photos, client organizational needs, and the needs of the intended audience. We construct an intuitive site map, then use page layout and design standards, so people quickly find what they need and hear what our clients are saying.

Usability & Accessibility

Usability standards focus the design of every element on the user, from board member to intern to potential client. Usable features do what is expected, and enable the painless correction of user misunderstandings or mistakes

Every audience is diverse, so Gravity Works builds accessible websites that reach more people.

A screen reader gives an audio description of web pages to low-vision users; well-structured, properly-tagged content can turn "Read more" into the audio description "Read more about 2012 tax code" for screen reading software. Users who cannot control a mouse, turning instead to keyboard navigation, cannot select submenu items that appear on many websites when a mouse hovers over main menu items. Accessible code helps people find and view entire websites, reaching the entire message of an organization.

Web Form Usability Security Privacy
Lupus Foundation of America

Web Form Usability

Creating the secure form to raise awareness about a serious medical condition, our team focused on the languages of computers, and the people using them.

Does is make sense what each question is asking?

Is it clear which questions are optional, and what will be public? Will users know how to change or remove their information? A form implemented by Gravity Works for optimal user experience now gives medical privacy to the people this awareness campaign serves.

Read the Accessibility Case Study

"Thanks @MHSAA for having your entire finals/tournament schedule online and easy to find."

by SaJo121 (Sara Jones) | July 28, 2011

Twitter: MHSAA

"Love it, love it, love it..."

by spinwall | May 23, 2011

iTunes App Store: Signing Savvy